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1. Who do I contact if I feel the home I own or rent is unsafe?

Contact the Codes Department at 610-270-0441.

2. What if I think my neighbor's property isn't being properly maintained, including trash and uncut grass?

Property maintenance related complaints should be reported to the Codes Department by calling the main number at 610-270-0441 between 8:30 a.m. and 4:30 p.m. After hours please call the hotline at 610-270-0446. A clerk will take the information and forward it to the code enforcement office. Please provided as much detail as possible to include the address where the violation exists, the condition prompting your call, times of day and the names of any individuals involved along with anything else you feel is relevant.

3. Can I remain anonymous when reporting a problem?

Yes, you can remain request to remain anonymous. It is not the policy of the code department to divulge the names of those residents filing a complaint with the code department. Anonymous messages will be addressed to the best of our ability based on the information provided.

4. How long does it take to address a problem?

The law requires that violators be notified of the condition by way of a warning notice along with a deadline for compliance. The compliance deadlines vary based on the severity of the violation and the time it would take to correct the problem, for example, high grass and weeds violations would normally require compliance within ten days while a property with peeling paint or other exterior property maintenance defects may be allotted thirty days.

5. Do I need a permit to cut down my street tree?

Yes, please contact the public works office at 610-270-0437.

6. What do I need to do to put up a fence or sign?

Please fill out a Use Registration Form (PDF) and call 610-270-0450 or return it to the Planning Department on the 2nd floor of Municipal Hall located at:
235 E Airy Street
Norristown, PA 19401

7. Who is responsible for maintaining sidewalks?

Maintenance of sidewalks is the responsibility of the adjacent property owner. Sidewalks shall be kept free of obstructions and trash at all times. Property owners are required to shovel their sidewalks and make necessary repairs as required to meet all applicable Americans with Disabilities Act (ADA) and construction standards.

8. When do I need to consult the Historical Architectural Review Board?

The Historical Architectural Review Board (HARB) is an advisory body created by state and local laws to regulate changes to buildings within the nationally-designated Norristown Historic Districts. HARB reviews this work to protect and preserve the architectural and historical character of Norristown. HARB approval is needed for all exterior work for properties that fall within the nationally-designated Norristown Historic Districts.

Lean more about HARB.